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Shipping & Customer Service updates

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Shipping & Customer Service updates

Where is my order?

R. Brands

14 May 2020 ⋅ 1 min read

COVID-19 shipping update (June 4th 2020

As countries around the world battle COVID-19 and take extra precautions to keep international shipping safe, measures sometimes impact delivery of your items.

Artworks

Shipping on all our artworks is unaffected and works as normal. We ship all art prints and artworks via FedEx.

Notebooks & Books

Notebooks and books are sent via regular mail services and some countries experience backlog or delays in their postal service. Unfortunately this is not something we can influence.

Countries and areas that currently have local delays at their postal services:

USA
Canada
Spain
UK

Countries and areas with heavy delays:

Singapore
Mumbai
Kuwait
Dubai
Japan
Thailand
Indonesia
Philippines
Malaysia

Questions about your order? Please use the contact form below; our customer service staff is doing its utmost to answer everyone in time. Take care!